Veldbloem Design Gardens and terraces planned for Dutch weather
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Terms of Service

Last updated: 3 August 2026

These Terms of Service ("Terms") govern your use of the Veldbloem Design website and the landscape and terrace design services we provide. By using our website or engaging our services, you agree to these Terms.

1. About Us

Veldbloem Design is a landscape design studio based at Oudegracht 188, 3511 AW Utrecht, Netherlands. Contact: [email protected], +31 30 820 4412.

2. Services

We provide garden and terrace design services including consultations, layout plans, planting schedules, and related documentation. We do not typically carry out construction or planting work unless separately agreed in writing.

Service descriptions and prices on our website are indicative. A binding quote is provided in writing after consultation or assessment of your requirements.

3. Quotations and Contracts

Written quotations are valid for 60 days unless otherwise stated. A contract is formed when you accept a quotation in writing (including email) and, where applicable, pay any required deposit.

Project scope, deliverables, timelines, and fees are defined in the quotation or project agreement. Changes outside the agreed scope may incur additional fees at €95/h or as quoted.

4. Payment Terms

Unless otherwise agreed:

  • Consultations (€120) are payable upon booking or within 7 days of invoice
  • Design projects require a 40% deposit before work begins, with the balance due upon delivery of final documents
  • Advisory sessions (€95/h) are invoiced monthly or per session

All prices are quoted excluding BTW (Dutch VAT) unless stated otherwise. Invoices are payable within 14 days. Late payments may accrue statutory commercial interest under Dutch law.

5. Client Responsibilities

You agree to:

  • Provide accurate information about your property and requirements
  • Grant safe access for site visits at agreed times
  • Obtain necessary permissions from landlords, VvE, or neighbours where relevant
  • Review and respond to draft documents within agreed timeframes
  • Inform us of any structural or drainage issues known to you

6. Deliverables and Revisions

Deliverables depend on the service purchased. City garden redesigns and full garden packages include two revision rounds. Seasonal planting refreshes include one revision round. Additional revisions are billed at €95/h.

Final documents are delivered digitally unless print copies are requested. We retain copies of project files for our records.

7. Intellectual Property

All designs, drawings, planting schedules, and written materials remain the intellectual property of Veldbloem Design until full payment is received. Upon full payment, you receive a licence to use the documents for implementing the project at the specified property.

You may not reproduce, distribute, or sublicense our designs for commercial purposes or other properties without written consent. We retain the right to use project images and descriptions for portfolio and marketing purposes unless you opt out in writing.

8. Cancellation and Refunds

Consultation bookings may be rescheduled with at least 48 hours' notice. Cancellations with less than 48 hours' notice may forfeit the consultation fee.

For design projects, if you cancel after work has begun, you are liable for work completed plus any non-recoverable costs. Deposits are non-refundable once design work has commenced, except where we cancel the project.

Consumer clients may have additional rights under Dutch consumer law for distance contracts where applicable.

9. Limitation of Liability

Our designs are planning documents. Implementation by contractors or yourself is at your own risk. We are not liable for:

  • Construction or planting work carried out by third parties
  • Plant failure due to maintenance, weather extremes, or conditions beyond our assessment
  • Structural issues not disclosed or discoverable during site visits
  • Indirect or consequential losses

Our total liability for any claim arising from our services is limited to the fees paid for the relevant project, except where liability cannot be limited under mandatory Dutch law.

10. Website Use

You may browse our website for personal, non-commercial purposes. You may not:

  • Copy, scrape, or republish content without permission
  • Attempt to gain unauthorised access to our systems
  • Use the website in any way that violates applicable law

Website content is provided for general information. It does not constitute professional advice until a formal engagement is agreed.

11. Privacy

Our use of personal data is described in our Privacy Policy. By using our services, you acknowledge that we will process your data as described there.

12. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands. Disputes shall be submitted to the competent court in the district of Utrecht, unless mandatory consumer protection rules require otherwise.

We encourage you to contact us first to resolve any concerns before pursuing formal proceedings.

13. Changes to These Terms

We may update these Terms from time to time. The current version is always available on this page. Continued use of our website after changes constitutes acceptance. For active projects, the Terms in effect at contract formation apply unless both parties agree otherwise.

14. Contact

Questions about these Terms: [email protected]

Veldbloem Design

Oudegracht 188
3511 AW Utrecht
Netherlands

Contact

Phone: +31 30 820 4412
Email: [email protected]

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